Devon County Pickleball
What Information We Collect
We collect your name, email, phone number, address, date of birth, emergency contacts, playing experience, and any health information you choose to share. We also collect event attendance and match results.
How We Use Your Information
We use your information to:
- Manage your membership and organise events
- Contact you about leagues, tournaments, and club news
- Ensure your safety and accommodate any medical needs
- Improve our services
Legal Basis
We process your data based on:
- Consent for marketing communications
- Contract to provide membership services
- Legitimate interests to run the club safely and effectively
Who We Share Information With
We may share your information with:
- Emergency services (in emergencies)
- Venue partners for event organisation
- Other members (name and skill level for league purposes)
We never sell your personal information.
Data Retention
We keep your information for the duration of your membership plus 2 years. Financial records are kept for 7 years.
Your Rights
You can:
- Request a copy of your data
- Correct inaccurate information
- Ask us to delete your data
- Withdraw consent for marketing emails
- Object to how we use your data
Data Security
We use password-protected systems, limit access to your data, and regularly review our security measures.
Contact Us
For any privacy questions or to exercise your rights:
- Email: devonpickleball@gmail.com
Complaints
If you’re unhappy with how we handle your data, contact the Information Commissioner’s Office at ico.org.uk or 0303 123 1113.
Changes
We may update this policy and will notify you of significant changes via email or our website.
This policy complies with UK GDPR and Data Protection Act 2018.